Leaders in Online and Professional Continuing Education

Understanding the Adult Learner and Other PCO Constituencies in Professional, Continuing, and Online Education - January 2021

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Who are the constituents and stakeholders that compose the ecosystem of Professional, Continuing, and Online Education? What are the unique characteristics and educational needs of adult learners?   How do the characteristics of the student market determine how programs are designed and delivered?

This course examines prospective student markets and how to address their educational needs.  This course also examines the

 roles of employers, communities, and government agencies in creating educational opportunities. 

Barbara Hanniford

Adjunct Faculty Member

Cleveland State University

Barbara Hanniford is an Adjunct Faculty Member at Cleveland State University. Hanniford has substantial continuing education experience at four major universities as well as college teaching experience. She served as Dean of the Division of Continuing Education at Cleveland State University from 2002-2011, and as a part-time Program Manager for the Department of Counseling, Administration, Supervision, and Adult Learning at Cleveland State from 2012-2015. Previously, Hanniford served as the Assistant Dean for Lifelong Learning at Kent State University, Program Manager for Continuing Education at The Ohio State University, and as a Research Specialist at Penn State University. She has been extensively involved in professional association activities, including editing The Journal of Continuing Higher Education for 10 years and serving as president of the Ohio Continuing Higher Education Association. Hanniford holds a Ph.D. in Higher Education Administration from The Ohio State University, an M.Ed. in Guidance and Counseling from Phillips University, and a B.A. in Psychology from Allegheny College.

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Course Overview
Competencies
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Course Description
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Facilitator Contact & Course Support
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Week 1
Week 1 Overview
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Video: Course Introduction
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Week 1 - Video Conference Meeting - Wednesday 01/13/2021 at 2:30-3:30 PM (Eastern)
01/13/2021 at 2:30 PM (EST)  |  Recorded On: 01/15/2021
01/13/2021 at 2:30 PM (EST)  |  Recorded On: 01/15/2021 Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/94703404783 Meeting ID: 947 0340 4783 One tap mobile +19294362866,,94703404783# US (New York) +13017158592,,94703404783# US (Washington D.C) Dial by your location +1 929 436 2866 US (New York) +1 301 715 8592 US (Washington D.C) +1 312 626 6799 US (Chicago) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) Meeting ID: 947 0340 4783 Find your local number: https://upcea.zoom.us/u/adOgERZ89C
Introduction to Week 1
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Week 1 - Discussion 1: Course Community
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Week 1 - Discussion 2
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Adult Students in Higher Education: An Overview and Numbers
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Week 1 - Discussion 3
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Week 2
Week 2 Overview
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Week 2 - Video Conference Meeting - Wednesday 01/20/2021 at 2:30-3:30 PM (Eastern)
01/20/2021 at 2:30 PM (EST)  |  Recorded On: 01/24/2021
01/20/2021 at 2:30 PM (EST)  |  Recorded On: 01/24/2021 Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/94703404783 Meeting ID: 947 0340 4783 One tap mobile +19294362866,,94703404783# US (New York) +13017158592,,94703404783# US (Washington D.C) Dial by your location +1 929 436 2866 US (New York) +1 301 715 8592 US (Washington D.C) +1 312 626 6799 US (Chicago) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) Meeting ID: 947 0340 4783 Find your local number: https://upcea.zoom.us/u/adOgERZ89C
Adult Learner Motivations and Barriers to Participation
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Adult Learner Characteristics and Adult Learning Theory
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Week 2 - Discussion 1
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Adult Student Experiences
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Week 2 - Discussion 2
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Week 3
Week 3 Overview
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Week 3 - Video Conference Meeting - Wednesday 01/27/2021 at 2:30-3:30 PM (Eastern)
01/27/2021 at 2:30 PM (EST)  |  Recorded On: 01/29/2021
01/27/2021 at 2:30 PM (EST)  |  Recorded On: 01/29/2021 Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/94703404783 Meeting ID: 947 0340 4783 One tap mobile +19294362866,,94703404783# US (New York) +13017158592,,94703404783# US (Washington D.C) Dial by your location +1 929 436 2866 US (New York) +1 301 715 8592 US (Washington D.C) +1 312 626 6799 US (Chicago) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) Meeting ID: 947 0340 4783 Find your local number: https://upcea.zoom.us/u/adOgERZ89C
Insights about Target Audiences
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Week 3 - Discussion 1
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Approaches to Programming
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Week 3 - Discussion 2
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Marketing and Customer Service
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Week 3 - Discussion 3
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Culminating Activity (Preparation)
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Week 4
Week 4 Overview
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Week 4 - Video Conference Meeting - Wednesday 02/03/2021 at 2:30-3:30 PM (Eastern)
02/03/2021 at 2:30 PM (EST)  |  Recorded On: 02/04/2021
02/03/2021 at 2:30 PM (EST)  |  Recorded On: 02/04/2021 Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/94703404783 Meeting ID: 947 0340 4783 One tap mobile +19294362866,,94703404783# US (New York) +13017158592,,94703404783# US (Washington D.C) Dial by your location +1 929 436 2866 US (New York) +1 301 715 8592 US (Washington D.C) +1 312 626 6799 US (Chicago) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) Meeting ID: 947 0340 4783 Find your local number: https://upcea.zoom.us/u/adOgERZ89C
Serving Online Learners
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Week 4 - Discussion 1
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Alternative Credentials
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Examples of Professional and Workforce Development Programming
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Week 4 - Discussion 2
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Other Audiences and Other PCO Providers
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Culminating Activity
Graded as Pass/Fail
Graded as Pass/Fail
Course Wrap Up - Video Conference Meeting - Wednesday 02/10/2021 at 2:30-3:30 PM (Eastern)
02/10/2021 at 2:30 PM (EST)  |  Recorded On: 02/15/2021
02/10/2021 at 2:30 PM (EST)  |  Recorded On: 02/15/2021 Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/94703404783 Meeting ID: 947 0340 4783 One tap mobile +19294362866,,94703404783# US (New York) +13017158592,,94703404783# US (Washington D.C) Dial by your location +1 929 436 2866 US (New York) +1 301 715 8592 US (Washington D.C) +1 312 626 6799 US (Chicago) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) Meeting ID: 947 0340 4783 Find your local number: https://upcea.zoom.us/u/adOgERZ89C
Post-Course Evaluation
Post-course evaluation for Understanding the Adult Learner and Other PCO Constituencies in Professional, Continuing, and Online Education
Understanding the Adult Learner and Other PCO Constituencies in PCO Education Completion Credit
1.00 PCO Professional Certificate credit  |  No certificate available
1.00 PCO Professional Certificate credit  |  No certificate available