Leaders in Online and Professional Continuing Education

Understanding the Adult Learner and Other PCO Constituencies in Professional, Continuing, and Online Education - August 2022

  • Registration Closed

Faculty Member

Barbara Hanniford

Cost 

Members: $459 

Non-Members: $599

Description

Who are the constituents and stakeholders that compose the ecosystem of Professional, Continuing, and Online Education? What are the unique characteristics and educational needs of adult learners?   How do the characteristics of the student market determine how programs are designed and delivered?

This course examines prospective student markets and how to address their educational needs.  This course also examines the roles of employers, communities, and government agencies in creating educational opportunities. 


Topics Covered 

  • Professional, Continuing, and Online Education (PCO) audiences 
  • Characteristics, motivations, and learning barriers of adult learners
  • Trends in adult learner enrollment
  • Program planning for PCO audiences
  • Online learners and alternative credentials 

Learning Objectives

  • Identify different potential audiences for PCO programs.
  • Describe trends in adult student enrollments and sources of data.
  • Explain the unique characteristics and learning needs of adult learners, including motivation and barriers.
  • Explain ways to learn more about and recruit prospective PCO audiences.
  • Describe program features and services needed to accommodate adult learners.
  • Demonstrate an understanding of online learners.
  • Explain and give examples of alternative credentials for adults and other groups that offer educational opportunities for adults

Who should take this course? 

This course is designed for professionals at various levels, particularly those who have some experience in PCO education administration who seek to learn more about working with adult and online audiences. 

Format and Schedule

This is a four week course consisting of about five hours of weekly course work made up of readings, asynchronous activities, and a weekly one hour live class meeting via Zoom. The schedule for the live class meetings will be shared soon. 


Barbara Hanniford

Adjunct Faculty Member

Cleveland State University

Barbara Hanniford is an Adjunct Faculty Member at Cleveland State University. Hanniford has substantial continuing education experience at four major universities as well as college teaching experience. She served as Dean of the Division of Continuing Education at Cleveland State University from 2002-2011, and as a part-time Program Manager for the Department of Counseling, Administration, Supervision, and Adult Learning at Cleveland State from 2012-2015. Previously, Hanniford served as the Assistant Dean for Lifelong Learning at Kent State University, Program Manager for Continuing Education at The Ohio State University, and as a Research Specialist at Penn State University. She has been extensively involved in professional association activities, including editing The Journal of Continuing Higher Education for 10 years and serving as president of the Ohio Continuing Higher Education Association. Hanniford holds a Ph.D. in Higher Education Administration from The Ohio State University, an M.Ed. in Guidance and Counseling from Phillips University, and a B.A. in Psychology from Allegheny College.

See what past participants have to say about this course: 
 

"It was great. Every PCO employee should jump on this one."

 

"The course content provided relevant information that is applicable and relatable in the current PCO environment. I found the readings and articles especially helpful in understanding potential avenues that my own PCO unit can explore to navigate these unknown times."

 

"Excellent content, well-paced and engaging 'live' meetings, meaningful discussion topics, applicable culminating assignment."

 

"Barbara was great. She engaged with the different stages of colleagues at the various career stages and within different departments"

Key:

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Course Overview
Course Description
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Facilitator Contact & Course Support
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Competencies
Click here to read the Objectives
Click here to read the Objectives
Live Video Conference Meeting: Welcome and Course Overview - Thursday 08/25/2022 at 1:30-2:30 PM (Eastern)
08/25/2022 at 1:30 PM (EDT)   |  60 minutes
08/25/2022 at 1:30 PM (EDT)   |  60 minutes Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/86180638928?pwd=OFVXVUd5dWRWK3laNlB5b3I4b0xrQT09 Meeting ID: 861 8063 8928 Passcode: 614781 One tap mobile +13126266799,,86180638928#,,,,*614781# US (Chicago) +19294362866,,86180638928#,,,,*614781# US (New York) Dial by your location +1 312 626 6799 US (Chicago) +1 929 436 2866 US (New York) +1 301 715 8592 US (Washington DC) +1 346 248 7799 US (Houston) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) Meeting ID: 861 8063 8928 Passcode: 614781 Find your local number: https://upcea.zoom.us/u/kblvp25VTJ
Week 1
Week 1 Overview
Click here to read the weekly overview
Click here to read the weekly overview
Video: Course Introduction
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View View Content Please view the the media content for this week.
Introduction to Week 1
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Discussion: Week 1 Discussion 1 - Course Community
Discussion: Week 1 Discussion 2
Adult Students in Higher Education: An Overview and Numbers
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Discussion: Week 1 Discussion 3
Week 1 Video Conference Meeting: Thursday 09/01/2022 at 1:30-2:30 PM (Eastern)
09/01/2022 at 1:30 PM (EDT)   |  60 minutes
09/01/2022 at 1:30 PM (EDT)   |  60 minutes Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/86180638928?pwd=OFVXVUd5dWRWK3laNlB5b3I4b0xrQT09 Meeting ID: 861 8063 8928 Passcode: 614781 One tap mobile +13126266799,,86180638928#,,,,*614781# US (Chicago) +19294362866,,86180638928#,,,,*614781# US (New York) Dial by your location +1 312 626 6799 US (Chicago) +1 929 436 2866 US (New York) +1 301 715 8592 US (Washington DC) +1 346 248 7799 US (Houston) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) Meeting ID: 861 8063 8928 Passcode: 614781 Find your local number: https://upcea.zoom.us/u/kblvp25VTJ
Week 2
Week 2 Overview
Click here to read the weekly overview
Click here to read the weekly overview
Adult Learner Motivations and Barriers to Participation
Read
Adult Learner Characteristics and Adult Learning Theory
Read
Discussion: Week 2 Discussion 1
Adult Student Experiences
Read
Discussion: Week 2 Discussion 2
Week 2 Live Video Conference Meeting: Thursday 09/08/2022 at 1:30-2:30 PM (Eastern)
09/08/2022 at 1:30 PM (EDT)   |  60 minutes
09/08/2022 at 1:30 PM (EDT)   |  60 minutes Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/86180638928?pwd=OFVXVUd5dWRWK3laNlB5b3I4b0xrQT09 Meeting ID: 861 8063 8928 Passcode: 614781 One tap mobile +13126266799,,86180638928#,,,,*614781# US (Chicago) +19294362866,,86180638928#,,,,*614781# US (New York) Dial by your location +1 312 626 6799 US (Chicago) +1 929 436 2866 US (New York) +1 301 715 8592 US (Washington DC) +1 346 248 7799 US (Houston) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) Meeting ID: 861 8063 8928 Passcode: 614781 Find your local number: https://upcea.zoom.us/u/kblvp25VTJ
Week 3
Week 3 Overview
Click here to read the weekly overview
Click here to read the weekly overview
Insights about Target Audiences
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Discussion: Week 3 Discussion 1
Approaches to Programming
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Discussion: Week 3 Discussion 2
Marketing and Customer Service
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Discussion: Week 3 Discussion 3
Culminating Activity (Preparation)
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Week 3 Live Video Conference Meeting: Thursday 09/15/2022 at 1:30-2:30 PM (Eastern)
09/15/2022 at 1:30 PM (EDT)   |  60 minutes
09/15/2022 at 1:30 PM (EDT)   |  60 minutes Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/86180638928?pwd=OFVXVUd5dWRWK3laNlB5b3I4b0xrQT09 Meeting ID: 861 8063 8928 Passcode: 614781 One tap mobile +13126266799,,86180638928#,,,,*614781# US (Chicago) +19294362866,,86180638928#,,,,*614781# US (New York) Dial by your location +1 312 626 6799 US (Chicago) +1 929 436 2866 US (New York) +1 301 715 8592 US (Washington DC) +1 346 248 7799 US (Houston) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) Meeting ID: 861 8063 8928 Passcode: 614781 Find your local number: https://upcea.zoom.us/u/kblvp25VTJ
Week 4
Week 4 Overview
Click here to read the weekly overview
Click here to read the weekly overview
Serving Online Learners
Read
Discussion: Week 4 Discussion 1
Alternative Credentials
Read
Examples of Professional and Workforce Development Programming
Read
Discussion: Week 4 Discussion 2
Enter Discussion
Enter Discussion Participate in the discussion board activity.
Other Audiences and Other PCO Providers
Read
Culminating Activity
Graded as Pass/Fail
Graded as Pass/Fail
Week 4 Live Video Conference Meeting: Thursday 09/22/2022 at 1:30-2:30 PM (Eastern)
09/22/2022 at 1:30 PM (EDT)   |  60 minutes
09/22/2022 at 1:30 PM (EDT)   |  60 minutes Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/86180638928?pwd=OFVXVUd5dWRWK3laNlB5b3I4b0xrQT09 Meeting ID: 861 8063 8928 Passcode: 614781 One tap mobile +13126266799,,86180638928#,,,,*614781# US (Chicago) +19294362866,,86180638928#,,,,*614781# US (New York) Dial by your location +1 312 626 6799 US (Chicago) +1 929 436 2866 US (New York) +1 301 715 8592 US (Washington DC) +1 346 248 7799 US (Houston) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) Meeting ID: 861 8063 8928 Passcode: 614781 Find your local number: https://upcea.zoom.us/u/kblvp25VTJ
Post-Course Evaluation
Post-course evaluation for Understanding the Adult Learner and Other PCO Constituencies in Professional, Continuing, and Online Education