Leaders in Online and Professional Continuing Education

Program Planning and Oversight in Online and Professional Continuing Education - February 2025

Includes a Live Web Event on 03/19/2025 at 3:00 PM (EDT)

Faculty Member

Julie Uranis, Ph.D., Senior Vice President, Online and Strategic Initiatives, UPCEA 

Cost

Members: $459.00

Non-Members: $599.00

Description

A solid understanding of the program planning process is essential for PCO professionals, especially those involved in developing, designing, and delivering opportunities for diverse learners.

Program planning depends on the contexts and variables present at an institution. This course provides essential background on the program planning process, valuable information sources to guide crucial elements within it, and perspectives PCO professionals should consider when planning programs.

As a learning community, participants will have the opportunity to explore program planning, collaborate, and share insights. Participants will be encouraged to create their own voluntary program plans, aimed at developing a better understanding of the considerations necessary for building a successful and sustainable program.

Since a program can refer to any intentionally created learning experience for a specific target population, participants can apply the information from this course to short (non-credit) programs, such as a one-hour lecture, or longer (degree) programs, regardless of the credential earned by learners. This course investigates the consistent attributes required for all programs: the existence of learning outcomes/impact on learners and the ability to assess and evaluate the programs provided by a PCO unit. Because program planning involves developing ideas, navigating the logistics of a program, and systematically determining its initial viability, this course can offer insights across all areas of a PCO enterprise.


Topics Covered

  • Internal and external resources necessary to develop programs
  • Key stakeholders in the program planning process
  • Operational and curricular components to online and continuing professional education programs
  • The centrality of the learner and learner needs in the design of programs

Learning Objectives

  • Achieve an understanding of how programs are planned, executed, and evaluated relevant to the online and continuing education enterprise and initiatives
    • Assessing, managing, and advocating for resources
    • Collaborating with internal and external partners
    • Assessing and evaluating performance
  • Become familiar with curriculum design, sourcing, and revisions inclusive of learning strategies and theories delivering instruction and supporting programmatic outcomes and objectives for programs
    • Designing curriculum and credentials
    • Detailing operational components of programs
  • Become more socially perceptive and ready to facilitate diverse, inclusive, and culturally sensitive working and learning environments
    • Identifying program ideas and responding to the needs of learners

Who should take this course? 

This course is designed for both the new PCO professional as well as those who have experience (3-5 years and beyond) planning credit and non-credit learning experiences. New professionals will have an opportunity to explore the multifaceted process and gather the skills and knowledge they need immediately to be more effective in their roles. More seasoned professionals will be challenged to review their program planning approach and determine if they can refine it or be more inclusive of different components covered in the course.

Format and Schedule

This is a five-week course consisting of about five hours of weekly course work made up of readings, asynchronous activities, and a weekly one-hour live class meeting via Zoom, Wednesdays at 3:00 PM ET starting February 19th, 2025.

 


See what past participants have said about this course: 


"I would recommend this course to my fellow directors/deans for their teams. I will strongly consider using this course, or ones related to it, to help onboard new employees in the future. It will definitely help establish a common understanding and provide a framework to help them operate.” John Freeze, Director, Center for Professional Education, University of Tennessee at Chattanooga (Download John's story)


"This course provided relevant and helpful information in a user-friendly format, which allowed for a variety of participants to engage in a variety of ways at their convenience. The discussions were thoughtful and I really enjoyed gaining perspectives from professionals and practitioners from all over the country. This was my first UPCEA course, and I look forward to future opportunities to enroll in other UPCEA courses."  R Katherine Samford, GA Institute of Technology


I was able to take the course as part of the PCO Pro certificate thanks to receiving the Bethaida "Bea" González Diversity in Leadership scholarship. As someone new to the field, this course took me from 0-60 in a matter of weeks. Highly recommend! Sandra Watts, PhD, Interdisciplinary Faculty, Program Coordinator, Online and Blended Learning Expert, University of North Carolina at Charlotte

"This was the fourth PCO course that I have taken with UPCEA. What a delight it was to see that this course was designed as a truly online course by an experienced ID! I appreciated the mix of content, the clear identification of required and supplemental readings, the "TLDR" summaries (even though I always read all of the materials), and the optional "challenge" activities."

"I just want to say, Julia Uranis is a national treasure. Her energy and accessibility made this course. Thank you!"

"The scope of the course was great--I was able to understand the broad, overarching principles of program planning, then it also zoomed in and covered some of the details of each topic. I appreciated that the course didn't require too much prior knowledge about program planning, and that the readings and resources were approachable and informative. I enjoyed the interaction with my peers, and the course was well organized and easy to navigate."

"All the content was very beneficial. Plus I enjoy being able to discuss our unique situations during the live class versus going back over everything we just read or studied."

"Julie was friendly, engaging, and had both a sense of humor and realistic expectations about pacing/workload. During the weekly synchronous Zoom sessions, Julie consistently and deliberately referred to a range of participants by name and their comments in the asynchronous discussion threads, inviting them to elaborate on their thoughts. This made a larger class seem more intimate and was a thoughtful way to signal that Julie had read our contributions to discussion threads."

"This was my first UPCEA course, and it was an eye opener for me. Although I have many years of experience as a college-level instructor for both face-to-face and online courses, I have not been a student for almost 40 years. I think I will always prefer in-person situations in education, but I know that online instruction is an ever-expanding industry, especially in the last couple of years with COVID. It is good to know that the experience continues to improve over time.  Well done UPCEA!"


"Julie was a great instructor. It was helpful to hear about her personal experiences and challenges in program planning."


"This course really helped me to contextualize and frame best practices in program planning, some things I already do and others that were new to me."


"Julie was excellent: very welcoming and engaging. She had fantastic examples and could speak to a range of experiences with expertise. The course included excellent resources and thoughtfully prepared lectures."


"I really liked Julie. She was very personable and ensured that she was inclusive of all experience levels from seasoned veterans to newcomers to program planning (me). It was much appreciated."





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Getting Started (for first-time participants)
Quick Start Guide
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Read Overview of course navigation, technology, and support.
Course Overview
Course Description
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Instructor Contact & Course Support
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Competencies
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Navigating the Course
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Engage: Course Overview Discussion: Our Bios
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Video Conference Meeting: Course Welcome - Wednesday February 19 3:00-4:00ET
02/19/2025 at 3:00 PM (EST)  |  Recorded On: 02/21/2025
02/19/2025 at 3:00 PM (EST)  |  Recorded On: 02/21/2025 Join Zoom Meeting: https://upcea.zoom.us/j/83075139688?pwd=t8zvE95Iai7Kyln79wh9bhrQBCEjlQ.1
Course Contact list
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Module/Week 1: Preparing for Program Planning
Module/Week 1 Overview
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Reading and Resources I
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Content A: Overview of Program Planning
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Content B: Managing Resources, That Includes People!
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Module 1 Engage I (Asynchronous) - Advocate for Resources
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Challenge I (Optional)
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Module 1 Video Conference Meeting - Wednesday February 26 3:00-4:00 ET
02/26/2025 at 3:00 PM (EST)  |  Recorded On: 02/28/2025
02/26/2025 at 3:00 PM (EST)  |  Recorded On: 02/28/2025 Join Zoom Meeting: https://upcea.zoom.us/j/83075139688?pwd=t8zvE95Iai7Kyln79wh9bhrQBCEjlQ.1
Reading and Resources II
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Content C: It All Matters!
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Content D: Thinking about Assessment and Evaluation from the Beginning!
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Module 1 Engage II (Asynchronous) - Let’s Write Some KPIs!
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Challenge II (Optional)
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Level Up: Customizing a Program Planning Document & Developing Staffing Formulas
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Module 1 Lecture References
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Module/Week 2: Identifying Programs and Participants
Module/Week 2 Overview
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Reading and Resources I
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Content A: Generating Program Plan Ideas
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Module 2 Engage I (Asynchronous) - Finding Learners
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Challenge I (Optional)
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Reading and Resources II
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Content B: Considering Perspective & Voice in PCO Programming
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Content C: Considering Cognitive and Physical Abilities in PCO Programming
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Module 2 Engage II (Asynchronous) - Accommodating Our Learners
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Challenge II (Optional)
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Level Up: Professional Development & Expectations for Instructional Talent
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Lecture References
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Module/Week 3: Developing Partnerships to Identify Talent and Content for Programs
Module/Week 3 Overview
Content
Reading and Resources I
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Content A: Building Partnerships
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Module 3 Engage I (Asynchronous) - Starting Off on the Right Foot
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Challenge I (Optional)
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Module 3 Video Conference Meeting - Wednesday March 12 3:00-4:00 ET
03/12/2025 at 3:00 PM (EDT)  |  Recorded On: 03/17/2025
03/12/2025 at 3:00 PM (EDT)  |  Recorded On: 03/17/2025 During our zoom call we’ll briefly discuss our asynchronous engage activities and then we’ll spend some time talking about kicking off partnerships on the right foot, who needs to be at the table (most of the time) and when you need to consider ending a partnership. Please come prepared to share an example of time when a partnership went unexpectedly well. We’ll follow ‘Vegas Rules’ (what happens in the zoom room stays in the zoom room). While our session will be recorded, in the event someone is unable to join our scheduled time, I expect everyone to treat our conversations as sacrosanct - not sharing or citing them in any way to those outside the course.
Reading and Resources II
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Content B: Curriculum Development
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Content C: Credentials
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Module 3 Engage II (Asynchronous) - New Regional Employer
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Challenge II (Optional)
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Level Up: Moving Beyond Your Area of Expertise - Program Planning with No Content Knowledge
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Lecture References
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Module/Week 4: Delivering a Program Plan
Module/Week 4 Overview
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Reading and Resources I
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Content A: Outside Vendors
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Content B: Budgeting and Pricing
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Module 4 Engage I (Asynchronous) - Indirect Rates
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Challenge I (Optional)
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Reading and Resources II
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Content C: Approval Process & Relationship to the Institution
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Content D: Measuring Success
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Module 4 Engage II (Asynchronous) - Approval Process
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Module 4 Video Conference Meeting - Wednesday March 19 3:00-4:00 ET
03/19/2025 at 3:00 PM (EDT)  |  60 minutes
03/19/2025 at 3:00 PM (EDT)  |  60 minutes Join Zoom Meeting: https://upcea.zoom.us/j/83075139688?pwd=t8zvE95Iai7Kyln79wh9bhrQBCEjlQ.1
Challenge II (Optional)
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Level Up - Formulas & Best Practices - Accounting for Work that is Difficult to Measure
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