Leaders in Online and Professional Continuing Education

Leading with Diplomacy, Data, and Drive: the Unique Imperative of the Professional, Continuing, and Online Leader

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What are the characteristics that produce success among professional, continuing, and online leaders?  Effective leaders develop evolving strategies, negotiate often treacherous political mazes, oversee a variety of contributors in their organization, and constantly seek  evidence for action -- all in the pursuit of integrity and success. This module focuses on the key elements of leadership -- responsibly managing people, data, and ideas. 

Dr. Susan D. Catron

Dean, Continuing &Professional Education

University of California, Davis

Susan Catron, M.P.P.A., Ed.D., is Dean for Continuing & Professional Education at the University of California, Davis. As the self-supporting $40 million academic division’s chief academic officer and strategic leader, Catron oversees a team of 230 academic and professional staff serving 50,000 learners each year–regionally and globally. In her prior role as Senior Associate Dean, Catron led program innovation and academic strategic planning. She holds a doctorate in educational leadership from UC Davis, and a master’s in public policy from California State University, Sacramento. Her research has focused on program innovation, online educational quality, and educational accountability.

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Getting Started (for first-time participants)
Quick Start Guide
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Course Overview
Course Description
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Competencies
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Instructor Contact & Course Support
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SYLLABUS
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Open to download resource. Attached is the syllabus. When the syllabus disagrees with the LMS, please see the LMS as the final authority. We may decide to make some refinements along the way!
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NETWORKING ROSTER
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Week 1: The PCO Leadership Context
Week 1 Overview
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Week 1 Discussion: Introduce yourself
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Make 1 discussion post to continue. This discussion helps participants get to know one another within the context of the course.
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The Unique Imperative of PCO (Required)
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Read the content to continue. Media and readings
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PCO Leader Interviews (Optional, but encouraged!)
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Prepare for the Live Session
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Leadership for Complex, Adaptive Organizations (Required)
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Week 1 Discussion 2: The Evolving PCO Context
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Week 1 Personal Reflection 1: Torres TedTalk
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Week 1 Personal Reflection 2: Leadership Readings
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Week 1 Activity: Personal Board of Advisors
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Week 1 - Video Conference Meeting - Wednesday 01/13/2021 at 1:00-2:00 PM (Eastern)
01/13/2021 at 1:00 PM (EST)  |  Recorded On: 01/15/2021
01/13/2021 at 1:00 PM (EST)  |  Recorded On: 01/15/2021 At this first meeting, we'll take some time to get to know each other, reflect on the changing PCO context, and the current challenges facing us as leaders. Note: It is not expected that you have completed all of this weeks readings, videos and assignments prior to our first LIVE session. Generally, our LIVE discussions will focus on the prior week's material so that you have time to reflect and consider the questions that are surfacing for you. We'll be somewhat flexible about how we spending our LIVE meeting time together to ensure that this time is useful for you. So much of the learning will happen collectively as we share our challenges, successes, failures, etc. Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/99493303657 Meeting ID: 994 9330 3657 One tap mobile +19294362866,,99493303657# US (New York) +13017158592,,99493303657# US (Washington D.C) Dial by your location +1 929 436 2866 US (New York) +1 301 715 8592 US (Washington D.C) +1 312 626 6799 US (Chicago) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) Meeting ID: 994 9330 3657 Find your local number: https://upcea.zoom.us/u/afNMZ2gLB
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Optional Assessments: Know Thyself
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Agree to terms to continue. These activities are optional.
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Week 2: Data: Leveraging Data as a Strategic PCO Asset
Week 2 Overview and Instructor Week 2 Kick-off Video
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Market Intelligence as a Strategic PCO Asset
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Week 2 Discussion: Market Intelligence
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Building a Data-Driven Organization
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Data Storytelling
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Week 2 Activity: YOUR CHOICE--1) Tell a Story with Data or 2) Post-Pandemic Plan
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Graded as Pass/Fail
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Post-Pandemic Scenario Planning Exercise (option 2)
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Optional Reading: Integrated Performance Management (Deloitte)
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Open to download resource. For those interested in the role of KPI's within an integrated performance management system, this reading may be of interest.
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Prepare for the Live Session
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Week 2 - Video Conference Meeting - Wednesday 01/20/2021 at 1:00-2:00 PM (Eastern)
01/20/2021 at 1:00 PM (EST)  |  Recorded On: 01/24/2021
01/20/2021 at 1:00 PM (EST)  |  Recorded On: 01/24/2021 In this second live session, we'll have a chance to reflect on the adaptive leadership framework we explored last week. Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/99493303657 Meeting ID: 994 9330 3657 One tap mobile +19294362866,,99493303657# US (New York) +13017158592,,99493303657# US (Washington D.C) Dial by your location +1 929 436 2866 US (New York) +1 301 715 8592 US (Washington D.C) +1 312 626 6799 US (Chicago) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) Meeting ID: 994 9330 3657 Find your local number: https://upcea.zoom.us/u/afNMZ2gLB
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Week 3: Diplomacy: Navigating and Negotiating Partnerships
Week 3 Overview and Instructor Week 3 Kick-off Video
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Diplomatic Leadership Part 1: Understanding the Stakeholder Environment
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Diplomatic Leadership Part 2: The Tools of Diplomacy (Negotiation, Persuasion and Influence, Conflict Management)
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Week 3 Discussion: Warrior to Diplomat
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Week 3 Activity: Mapping Stakeholder Groups
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Graded as Pass/Fail
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Negotiating and Nurturing Complex Partnerships
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Week 3 Activity: Your Choice (BATNA Worksheet or Partnership Canvas)
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Graded as Pass/Fail
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BATNA template
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Open to download resource.
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Partnership Canvas template
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Open to download resource.
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Prepare for the Live Session (Shelley's Challenge - discussion questions)
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Week 3 - Video Conference Meeting - Wednesday 01/27/2021 at 1:00-2:00 PM (Eastern)
01/27/2021 at 1:00 PM (EST)  |  Recorded On: 01/29/2021
01/27/2021 at 1:00 PM (EST)  |  Recorded On: 01/29/2021 Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/99493303657 Meeting ID: 994 9330 3657 One tap mobile +19294362866,,99493303657# US (New York) +13017158592,,99493303657# US (Washington D.C) Dial by your location +1 929 436 2866 US (New York) +1 301 715 8592 US (Washington D.C) +1 312 626 6799 US (Chicago) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) Meeting ID: 994 9330 3657 Find your local number: https://upcea.zoom.us/u/afNMZ2gLB
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Week 4: Drive: Harnessing People and Ideas
Week 4 Overview and Instructor's Week 4 Kick-Off Video
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Harnessing Collective Creativity
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Leading the Ambidextrous Organization
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Week 4 Discussion: Ambidextrous Leadership
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Week 4 Activity: Organizational Ambidexterity
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Graded as Pass/Fail
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Week 4 - Video Conference Meeting - Wednesday 02/03/2021 at 1:00-2:00 PM (Eastern)
02/03/2021 at 1:00 PM (EST)  |  Recorded On: 02/04/2021
02/03/2021 at 1:00 PM (EST)  |  Recorded On: 02/04/2021 Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/99493303657 Meeting ID: 994 9330 3657 One tap mobile +19294362866,,99493303657# US (New York) +13017158592,,99493303657# US (Washington D.C) Dial by your location +1 929 436 2866 US (New York) +1 301 715 8592 US (Washington D.C) +1 312 626 6799 US (Chicago) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) Meeting ID: 994 9330 3657 Find your local number: https://upcea.zoom.us/u/afNMZ2gLB
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Week 4 Reflection (Preparation for Final Wrap Up Session)
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Course Wrap Up - Video Conference Meeting - Wednesday 02/10/2021 at 1:00-2:00 PM (Eastern)
02/10/2021 at 1:00 PM (EST)  |  Recorded On: 02/15/2021
02/10/2021 at 1:00 PM (EST)  |  Recorded On: 02/15/2021 Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/99493303657 Meeting ID: 994 9330 3657 One tap mobile +19294362866,,99493303657# US (New York) +13017158592,,99493303657# US (Washington D.C) Dial by your location +1 929 436 2866 US (New York) +1 301 715 8592 US (Washington D.C) +1 312 626 6799 US (Chicago) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) Meeting ID: 994 9330 3657 Find your local number: https://upcea.zoom.us/u/afNMZ2gLB
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Post-Course Evaluation
Post-course evaluation for Leading with Diplomacy, Data, and Drive
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Leading with Diplomacy, Data, and Drive - Course Completion Credit
1.00 PCO Leader Certificate credit  |  No certificate available
1.00 PCO Leader Certificate credit  |  No certificate available
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