Leaders in Professional, Continuing and Online Education

Professional, Continuing, and Online Education Professional (PCO Pro) Certificate

Our flagship program, the highly flexible PCO Professional Certificate program, is designed for professionals interested in building their expertise and advancing their careers in the field of Professional, Continuing, and Online Education. Bundle five courses and earn the PCO Pro Certificate from UPCEA

Academic Strategic Planning in a Constantly Changing Environment

What are the processes for identifying opportunities, developing evidence, determining goals, defining key milestones, establishing accountability, and measuring outcomes? How do you engage others in these processes? This course explores how strategy combines analysis and action.  Learning, planning, implementing, and reassessing permeate all levels of professional, continuing, and online education -- more so than perhaps any other area of higher education. 

Next Offering: 10/11/2021
Registration Open Now! 

Forecasting, Budgeting, and Managing Money in an Environment of Uncertainty and Risk

How do those in professional, continuing, and online education analyze opportunities, project revenue and expenses, identify prudent ways to manage resources, monitor cash flow, and mitigate financial disaster?  How do you measure success and respond to failure, reallocate resources, and determine new investment opportunities?  Those in PCO often operate as a stand-alone business --  by relying on revenue to support operating costs, and depending on forecasting, cash flow, and  agile pivoting to new strategies. 

Next Offering: 10/11/2021
Registration Open Now! 

Understanding the Adult Learner and Other PCO Constituencies in Professional, Continuing, and Online Education

Who are the constituents and stakeholders that compose the ecosystem of Professional, Continuing, and Online Education? What are the unique characteristics and educational needs of adult learners?   How do the characteristics of the student market determine how programs are designed and delivered?

This course examines prospective student markets and how to address their educational needs.  This course also examines the roles of employers, communities, and government agencies in creating educational opportunities.

Next Offering: 11/08/2021
Registration Open Now! 

Creating and Motivating PCO Enterprises 

How are professional, continuing, online enterprises staffed, faculty recruited, and units organized? What are the various organizational models?  How are teams assembled to design and launch new programs?  This course will focus on mobilizing people to work together towards common objectives.   

Next Offering: 11/08/2021
Registration Open Now! 

The Nature of American Higher Education

What makes higher education so important in the United States?  Why are universities often such a mystery and controversy in our society?  What are the key roles and power structure in the university?  What are the realities, issues, and future prospects colleges and universities face?  This course provides a foundation for those pursuing careers in academic administration -- and an opportunity for participants to appreciate the context and breadth of institutions beyond their personal and professional experience.  

Next Offering: Winter 2022

Overview of Professional, Continuing, and Online Education (PCO)

What are the various ways universities organize and empower their units for professional, continuing, and online education?  What are some unique features and approaches within these entities, particularly in how they address the educational needs of adult learners? This course provides a broad understanding of the variety of roles and models for professional, continuing, and online education across the academic landscape -- and the issues and opportunities they face. This course also looks at internal organizational structures, skill sets, and staffing. Finally, this course discusses professionalism and the role that UPCEA plays in networking and educating those in this domain.

Next Offering: TBA


The Language and Culture of Higher Learning

What does an aspiring academic administrator need to know in order to work and navigate within an academic enterprise?  What terminology, standards, roles, and structures govern and guide the contemporary university?  This course provides an understanding of  definitions, roles and titles, processes, and organizational governance models needed to be conversant and adept in navigating within the academic ecosystem. 

Next Offering: Winter 2022


The Entrepreneurial Imperative 

How are new opportunities identified and implemented? How do professional, continuing, and online professionals succeed in a competitive and ever changing environment? More than any other academic unit, the professional, continuing, and online enterprise is responsive, agile, risk-taking, and innovative -- all qualities of entrepreneurs, but within the realities and constraints of complex institutions. This course will explore how to navigate and innovate within a dynamic environment

Next Offering: Spring 2022

Markets, Marketing, and Managing the Cycle from Prospects to Learners 

How are new and changing markets identified? How are programs -- in both content and format - developed to meet the needs of learners?  How can data analysis help shape ongoing understanding of markets?  This course will explore the processes and operations that convert markets into enrollments.  

Next Offering: Spring 2022

Program Planning and Oversight in Professional, Continuing, and Online Education

How do those in professional, continuing, and online education create their program portfolio?  How are resources marshalled and managed?  This course explores how an often unique mix of programs can be designed, developed, and delivered -- on-campus, on-site, and online. 

Next Offering: Spring 2022