Leaders in Professional, Continuing and Online Education

Understanding the Adult Learner and Other PCO Constituencies in Professional, Continuing, and Online Education - November 2021

Includes a Live Event on 12/09/2021 at 1:30 PM (EST)

  • Registration Closed

Course Facilitator 

Barbara Hanniford

Description

Who are the constituents and stakeholders that compose the ecosystem of Professional, Continuing, and Online Education? What are the unique characteristics and educational needs of adult learners?   How do the characteristics of the student market determine how programs are designed and delivered?

This course examines prospective student markets and how to address their educational needs.  This course also examines the roles of employers, communities, and government agencies in creating educational opportunities. 


Topics Covered 

  • Professional, Continuing, and Online Education (PCO) audiences 
  • Characteristics, motivations, and learning barriers of adult learners
  • Trends in adult learner enrollment
  • Program planning for PCO audiences
  • Online learners and alternative credentials 

Learning Objectives

  • Identify different potential audiences for PCO programs.
  • Describe trends in adult student enrollments and sources of data.
  • Explain the unique characteristics and learning needs of adult learners, including motivation and barriers.
  • Explain ways to learn more about and recruit prospective PCO audiences.
  • Describe program features and services needed to accommodate adult learners.
  • Demonstrate an understanding of online learners.
  • Explain and give examples of alternative credentials for adults and other groups that offer educational opportunities for adults

Who should take this course? 

This course is designed for learners at various professional levels, particularly those who have some experience in PCO education administration who seek to learn more about working with adult and online audiences. 

Format and Schedule

This is a four week course consisting of about five hours of weekly course work made up of readings, asynchronous activities, and a weekly one hour live class meeting via Zoom. The schedule for the live class meetings is: 

  • Thursday November 18, 2021 at 1:30 ET: Course Introduction and Welcome 
  • No class the week of November 25, 2021 
  • Thursday December 2, 2021 at 1:30 ET:  Discussion of week 1 and week 2 content 
  • Thursday December 9, 2021 at 1:30 ET: Discussion of week 3 Content
  • Thursday December 16, 2021 at 1:30 ET: Discussion of week 4 content and course wrap up

Barbara Hanniford

Adjunct Faculty Member

Cleveland State University

Barbara Hanniford is an Adjunct Faculty Member at Cleveland State University. Hanniford has substantial continuing education experience at four major universities as well as college teaching experience. She served as Dean of the Division of Continuing Education at Cleveland State University from 2002-2011, and as a part-time Program Manager for the Department of Counseling, Administration, Supervision, and Adult Learning at Cleveland State from 2012-2015. Previously, Hanniford served as the Assistant Dean for Lifelong Learning at Kent State University, Program Manager for Continuing Education at The Ohio State University, and as a Research Specialist at Penn State University. She has been extensively involved in professional association activities, including editing The Journal of Continuing Higher Education for 10 years and serving as president of the Ohio Continuing Higher Education Association. Hanniford holds a Ph.D. in Higher Education Administration from The Ohio State University, an M.Ed. in Guidance and Counseling from Phillips University, and a B.A. in Psychology from Allegheny College.

See what past participants have to say about this course: 
 

"It was great. Every PCO employee should jump on this one."

 

"The course content provided relevant information that is applicable and relatable in the current PCO environment. I found the readings and articles especially helpful in understanding potential avenues that my own PCO unit can explore to navigate these unknown times."

 

"Excellent content, well-paced and engaging 'live' meetings, meaningful discussion topics, applicable culminating assignment."

 

"Barbara was great. She engaged with the different stages of colleagues at the various career stages and within different departments"

Key:

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Course Overview
Competencies
Click here to read the Objectives
Click here to read the Objectives
Course Description
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Facilitator Contact & Course Support
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Week 1
Week 1 Overview
Click here to read the weekly overview
Click here to read the weekly overview
Video: Course Introduction
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View View Content Please view the the media content for this week.
Live Video Conference Meeting: Welcome and Course Overview - Thursday 11/18/2021 at 1:30-2:30 PM (Eastern)
11/18/2021 at 1:30 PM (EST)   |  60 minutes
11/18/2021 at 1:30 PM (EST)   |  60 minutes Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/89670074466 Meeting ID: 896 7007 4466 One tap mobile +13017158592,,89670074466# US (Washington DC) +13126266799,,89670074466# US (Chicago) Dial by your location +1 301 715 8592 US (Washington DC) +1 312 626 6799 US (Chicago) +1 929 436 2866 US (New York) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) +1 669 900 6833 US (San Jose) Meeting ID: 896 7007 4466 Find your local number: https://upcea.zoom.us/u/kblCQfwC7G
Introduction to Week 1
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Discussion: Week 1 Discussion 1 - Course Community
Discussion: Week 1 Discussion 2
Adult Students in Higher Education: An Overview and Numbers
Read
Discussion: Week 1 Discussion 3
Week 2
Week 2 Overview
Click here to read the weekly overview
Click here to read the weekly overview
Adult Learner Motivations and Barriers to Participation
Read
Adult Learner Characteristics and Adult Learning Theory
Read
Discussion: Week 2 Discussion 1
Adult Student Experiences
Read
Discussion: Week 2 Discussion 2
Week 3
Week 3 Overview
Click here to read the weekly overview
Click here to read the weekly overview
Live Video Conference Meeting: Weeks 1 and 2 Content Discussion - Thursday 12/02/2021 at 1:30-2:30 PM (Eastern)
12/02/2021 at 1:30 PM (EST)   |  60 minutes
12/02/2021 at 1:30 PM (EST)   |  60 minutes Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/89670074466 Meeting ID: 896 7007 4466 One tap mobile +13017158592,,89670074466# US (Washington DC) +13126266799,,89670074466# US (Chicago) Dial by your location +1 301 715 8592 US (Washington DC) +1 312 626 6799 US (Chicago) +1 929 436 2866 US (New York) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) +1 669 900 6833 US (San Jose) Meeting ID: 896 7007 4466 Find your local number: https://upcea.zoom.us/u/kblCQfwC7G
Insights about Target Audiences
Read
Discussion: Week 3 Discussion 1
Approaches to Programming
Read
Discussion: Week 3 Discussion 2
Marketing and Customer Service
Read
Discussion: Week 3 Discussion 3
Culminating Activity (Preparation)
Read
Week 4
Week 4 Overview
Click here to read the weekly overview
Click here to read the weekly overview
Live Video Conference Meeting: Week 3 Content Discussion - Thursday 12/09/2021 at 1:30-2:30 PM (Eastern)
12/09/2021 at 1:30 PM (EST)   |  60 minutes
12/09/2021 at 1:30 PM (EST)   |  60 minutes Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/89670074466 Meeting ID: 896 7007 4466 One tap mobile +13017158592,,89670074466# US (Washington DC) +13126266799,,89670074466# US (Chicago) Dial by your location +1 301 715 8592 US (Washington DC) +1 312 626 6799 US (Chicago) +1 929 436 2866 US (New York) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) +1 669 900 6833 US (San Jose) Meeting ID: 896 7007 4466 Find your local number: https://upcea.zoom.us/u/kblCQfwC7G
Serving Online Learners
Read
Discussion: Week 4 Discussion 1
Alternative Credentials
Read
Examples of Professional and Workforce Development Programming
Read
Discussion: Week 4 Discussion 2
Enter Discussion
Enter Discussion Participate in the discussion board activity.
Other Audiences and Other PCO Providers
Read
Culminating Activity
Graded as Pass/Fail
Graded as Pass/Fail
Live Video Conference Meeting: Week 4 Content Discussion and Course Wrap Up - Thursday 12/16/2021 at 1:30-2:30 PM (Eastern)
12/16/2021 at 1:30 PM (EST)   |  60 minutes
12/16/2021 at 1:30 PM (EST)   |  60 minutes Join the class for a live video-conferencing session. Participants are advised to access the session 5 to 10 minutes prior to the start time to ensure their technology is configured and working properly. Join Zoom Meeting https://upcea.zoom.us/j/89670074466 Meeting ID: 896 7007 4466 One tap mobile +13017158592,,89670074466# US (Washington DC) +13126266799,,89670074466# US (Chicago) Dial by your location +1 301 715 8592 US (Washington DC) +1 312 626 6799 US (Chicago) +1 929 436 2866 US (New York) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) +1 669 900 6833 US (San Jose) Meeting ID: 896 7007 4466 Find your local number: https://upcea.zoom.us/u/kblCQfwC7G